Welcome to YourFlightPal– a platform that includes our desktop and mobile websites as well as any mobile applications or services we provide (collectively referred to as the “Website”). YourFlightPal is committed to offering a secure, user-friendly environment where you can access travel-related information, compare fares, and book travel services through our network of providers.
This Website is intended for personal, non-commercial use only. Throughout this document, the terms “YourFlightPal,” “we,” “our,” and “us” refer to the owners and operators of this platform. The terms “you” and “your” refer to the individual using or accessing our services.
By using this Website, you agree to be bound by the Terms & Conditions outlined below (collectively, the “Agreement”), without modification. These terms govern your use of our services and define your responsibilities as a user, as well as the limitations of liability that apply to YourFlightPal and our travel partners (referred to here as “Travel Service Providers”). We strongly recommend reviewing these Terms in full, along with our Privacy Policy, which explains how your personal data is collected, stored, and used.
By using our Website or contacting our support team to make a booking, you accept and agree to these Terms. If you do not accept the Terms, you should refrain from using our Website or services.
YourFlightPal may modify these Terms at any time. Revised versions will be posted on this page, and your continued use of the Website after such changes means you accept the updated Terms. We recommend checking this page regularly before making any new bookings.
YourFlightPal primarily operates in the United States, and this Agreement is intended for residents located within the U.S. We may use your IP address to verify your geographic location for this purpose.
BY ACCEPTING THESE TERMS, YOU WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT.
To use the YourFlightPal Website or make a booking through one of our agents, you confirm that:
If you register for an account, it is your responsibility to maintain its confidentiality. Our support team may monitor activity to ensure account integrity.
We reserve the right to deny or revoke access to the Website or our services for any reason, including violations of these Terms.
Should you have a concern regarding your booking, service, or privacy, we encourage you to contact our support team first at support@yourflightpal.com or call 1-347-929-9008. If we are unable to resolve the issue within 60 days, you may pursue the matter through binding arbitration.
This Agreement is governed by the laws of the State of New Jersey, USA. Unless otherwise agreed, any legal proceedings or arbitration will be conducted in New Jersey. You agree that any claims must be raised within six (6) months of your travel date.
If a dispute arises and cannot be resolved directly with our team, both parties agree to resolve it through arbitration administered by the American Arbitration Association (AAA). Claims may also be pursued individually in New Jersey small claims court, if eligible under applicable rules.
Arbitration may be conducted by phone, virtually, or in person at a mutually agreed location. Both parties waive the right to a jury trial or to participate in a class action.
To initiate arbitration, you must submit a written request detailing your claim to our legal department. If YourFlightPal initiates arbitration, we will notify you using the email provided at booking. Additional guidance on arbitration can be found at www.adr.org or by calling 1-347-929-9008.
Note: All claims must be handled individually. Class action lawsuits or claims filed on behalf of groups will not be accepted under this Agreement.
At YourFlightPal, we aim to provide you with comprehensive details about your trip after your booking is confirmed. This includes your travel itinerary, destination insights, promotional fare options, and flight schedules.
The information we offer is sourced directly from third-party travel providers such as airlines, tour operators, and other service vendors. While we make every effort to ensure this data is up-to-date and accurate, we cannot guarantee its complete accuracy at all times. Therefore, YourFlightPal does not accept responsibility for any inaccuracies or changes beyond our control. Please note that all information displayed on our Website is subject to modification without prior notice, and all services are subject to availability at the time of booking.
As a traveler, it is your responsibility to ensure you meet all legal travel requirements, including but not limited to valid passports, visas, and necessary insurance. YourFlightPal functions as an intermediary, facilitating your booking via our Website or customer support team—but the obligation to provide accurate personal and travel documentation lies entirely with you.
Before finalizing a booking through YourFlightPal, you are advised to thoroughly review the terms and conditions of your airline on their official website. Once a booking is completed and payment is confirmed, we will issue your ticket as provided by the airline or travel supplier. Be aware that airfare is only locked in after your purchase is processed and a ticket has been generated. Airlines may update fares at any time without notice, and we cannot be held accountable for such changes.
We reserve the right to cancel bookings in the event payment is not received by the designated due date. If your journey involves multiple carriers, it is essential that you familiarize yourself with the terms and policies of each individual airline. These are typically accessible on their respective websites. Airlines may impose different charges for changes, cancellations, refunds, or no-shows, and any costs associated with such changes are your responsibility.
In cases where flight disruptions (delays, cancellations, or rescheduling) by one airline affect a connecting or subsequent flight operated by a different airline, you will be responsible for managing and covering the impact of those changes. This may involve rebooking or incurring additional fees. YourFlightPal is not liable for such disruptions or the costs associated with them.
We advise you to carry copies of your outbound and return ticket confirmations at all times during your trip. Some airlines may require proof of a return journey at check-in or immigration checkpoints.
Additionally, YourFlightPal often recommends booking two separate one-way flights instead of a round-trip ticket. This approach can offer better flexibility, more flight choices, and potentially lower prices when combining different airlines. However, each one-way segment is treated as a separate booking and is governed by its own set of rules. If the first leg of your journey is delayed or canceled, and it causes you to miss your second flight, you will be responsible for any rebooking or fare differences. YourFlightPal does not assume responsibility for such outcomes.
Prices for low-cost carriers listed on our Website may be originally priced in foreign currencies and displayed in U.S. dollars for your convenience. As a result, the amount you are charged may slightly differ from the estimated price due to exchange rate variations. Additionally, your bank or card issuer may apply an international transaction or currency conversion fee when processing payments with foreign entities.
When your e-ticket is issued, you may also notice charges on your credit card statement from international vendors. These are typically service fees imposed by your financial institution and are not charged by YourFlightPal directly.
YourFlightPal strongly encourages travelers to purchase travel insurance, as it can cover unforeseen expenses related to changes or cancellations. If your plans change after booking, make sure to update your policy with your insurance provider. For guidance, feel free to contact our customer service at support@yourflightpal.com.
Modification and cancellation rights depend on the terms of each travel provider. You may have been shown specific policies at checkout, which also form part of your agreement. If a provider changes or cancels your reservation, their policies will govern your options. However, YourFlightPal is available to assist you with managing such situations through our customer care team.
To help you understand the terms used in this document, the following definitions apply:
When you browse travel services on our platform, we are inviting you to make an offer to purchase. This offer becomes official only when you click the "Book Now" button on the final payment screen.
By completing that action, you authorize YourFlightPal to approach the relevant Travel Partner with your request. We reserve the right to either accept or decline your booking request on behalf of the Travel Partner.
The confirmation email you receive initially only acknowledges receipt of your request—it does not constitute a binding contract. Bookings are only confirmed once availability is verified and full payment is processed.
Only those services explicitly confirmed by email—such as flight ticket numbers references—form part of the final agreement between you and the Travel Partner.
Until the booking is confirmed and a contract is finalized with the Travel Partner, all terms, including pricing, dates, and availability, are subject to change. Once a booking is finalized, YourFlightPal reserves the right to cancel or adjust it under specific circumstances and in accordance with these terms.
Each travel service component is governed by its own set of terms and conditions, including but not limited to airline and activity provider policies. These are supplementary to the general conditions outlined here. We may update our process at any time, with changes becoming effective upon publication on our website.
Passengers must carry a valid, government-issued photo ID at all times, which may be required at airports. Travel Partners may also request this identification for verification purposes.
For international travel, a valid passport is mandatory. In many cases, your passport must be valid for a specific period beyond your travel dates. It is your sole responsibility to confirm and comply with passport, visa, and health documentation requirements. YourFlightPal is not liable for any travel disruptions caused by missing or invalid documents.
Some destinations impose entry or exit taxes not included in your booking total. These fees are your responsibility and must be paid directly to the relevant authorities.
All travelers listed on a reservation must follow the same itinerary. Modifying the number of travelers after booking is not permitted.
If a pricing discrepancy is discovered, YourFlightPal will correct it. You will have the option to either cancel the reservation or accept the updated pricing prior to departure.
The use of reward points or frequent flyer miles is not guaranteed and must be confirmed directly with the Travel Partner. Bookings are non-transferable, and changes to passenger names or travel destinations are not permitted once the booking is confirmed.
Unless stated otherwise, your tickets and reservation details will be delivered on the date indicated in your confirmation email or upon issuance if no date is provided. Unusual circumstances may delay this process, but we aim to fulfill your booking promptly.
Air travel is subject to the terms of each airline’s contract of carriage, which includes conditions related to:
These policies are incorporated by reference and available for review at airline offices or by request through the airline’s customer service.
Unless otherwise noted in your confirmation email or specified within these Terms & Conditions, the total price you see at checkout includes all mandatory taxes and fees for flights, accommodations, and other travel services booked through YourFlightPal.
However, additional charges such as fuel surcharges, airport security fees, baggage handling costs, seat selection fees, and other service-related charges may be collected directly by the Travel Partner at check-in. You are solely responsible for covering these additional expenses. If you have questions about these charges, please contact the Travel Partner directly.
The quoted price does not include optional coverage or add-ons such as:
These fees, where applicable, are payable directly to the Travel Partner at the time of check-in or rental pickup.
Additionally, airlines and service providers may impose periodic surcharges—such as fuel fees or regulatory charges—that are not included in your initial booking price. These charges are your responsibility if applied.
Full payment is required at the time of booking. YourFlightPal accepts all major credit and debit cards with valid billing addresses.
By completing a transaction, you authorize YourFlightPal and its designated partners to charge the full booking amount to your provided card. This authorization includes any third-party processors we may use to complete your payment securely.
In certain cases, we may contact you before your scheduled departure to confirm or complete your payment. We will use the contact details you provide during the booking process. If we cannot reach you or your payment is not finalized by the required date, we reserve the right to cancel your reservation without further notice.
Travel Suppliers may also request a valid credit or debit card at check-in as a deposit or to cover additional charges. The cardholder must be one of the travelers named on the booking.
All rates, offers, and conditions associated with your booking are subject to the following:
International bookings may be subject to the Warsaw Convention, an international treaty governing airline liability. This applies to itineraries involving stops or destinations in countries different from your point of origin. The convention may limit compensation for loss, injury, or baggage claims.
A reservation is not finalized until it has been both confirmed and ticketed. For your protection, we verify the billing address and card details (including security code) you provide. Your fare is not guaranteed until this verification is complete.
YourFlightPal is not responsible for any delays, fare increases, or failed bookings resulting from:
Should a fare change during verification, you will be notified and given the option to proceed with the new fare or cancel the transaction.
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